| US-1 | As a visitor, I can browse the public photography pages so that I can choose a service before I book. | FR-1 |
| US-2 | As a visitor, I can select a package and see a USD total calculated by the server so that I pay the catalog price. | FR-2, FR-3 |
| US-3 | As a new customer, I can pay before I have a password and then receive an account setup email so that I can open the portal. | FR-6, FR-8 |
| US-4 | As a returning customer, I can sign in with my existing account so that a new booking stays on that account. | FR-7 |
| US-5 | As a customer, I can see that a paid booking is waiting for the photographer so that I do not treat payment as a confirmed session. | FR-15, FR-16 |
| US-6 | As a customer, I can receive a refund when the photographer rejects a paid booking so that I am not charged for a session that will not happen. | FR-17 |
| US-7 | As a customer, I can open my gallery after the photographer approves access so that I can view and download the photographs. | FR-23, FR-24, FR-38 |
| US-8 | As a customer, I remain unable to open photographs while access is pending or revoked. | FR-21, FR-22, FR-25 |
| US-9 | As a customer, I can rate each delivered photo from 1 to 5 and leave feedback so that the photographer hears what I thought. | FR-27 |
| US-10 | As a customer, I can share my referral code so that a qualifying booking can earn me a discount later. | FR-28, FR-34 |
| US-11 | As a referrer, I can apply my available reward balance to a future booking so that the percentage reward reduces the USD total. | FR-35 |